IT services and IT support for Quebec
At IN-NOVA, we offer IT services tailored to the requirements of SMEs in Quebec. Our IT support team accompanies your users with professional support covering level 1 and 2 IT support, network infrastructure management, consultation and implementation of technological solutions.
Computer support and assistance service
We provide regular IT support to help your users solve their daily technical problems.
This includes responding to support requests, troubleshooting, software troubleshooting, as well as supporting your cloud and IP telephony solutions.
Management and co-management of computer equipment
We offer complete management solutions or in partnership with your internal teams for your IT assets.
This includes IT asset supervision, software updates, license management, as well as scheduled or ad-hoc interventions according to your requirements.
Monitoring and maintenance of systems
An essential service is the proactive monitoring of your systems to prevent interruptions and minimize the risk of failure.
We offer a maintenance service for your workstations, servers, network equipment and security devices for stable performance of your IT environment.
Implementation and optimization of network infrastructure
IN-NOVA can plan, implement and configure your technological infrastructure, including your networks (LAN/Wi-Fi), telecommuting solutions and collaboration tools.
We help you to structure an IT environment adapted to the requirements of your company and its evolution.
Contractual IT resources and
temporary replacement
For peak periods, specific projects or holidays, we provide you with contractual IT resources and temporary replacements to support your internal team without service disruption.