IN-NOVA supports Quebec companies with bilingual teams and tailored outsourcing solutions.
IN-NOVA - Bilingual outsourcing for Quebec companies
We were created following the restructuring of a sister company that has been active in the technology infrastructure and IT support field in Quebec since 2003.
Faced with the labor shortage affecting businesses in Quebec, IN-NOVA offers outsourcing support through shared services to help address these challenges.
We are available to provide high-quality customer service, with flexible schedules tailored to your needs, while maintaining a human-centered approach.
IN-NOVA is your hybrid outsourcing partner, by collaborating with our team you will benefit from personalized and optimized services to meet your unique needs.
In the face of current challenges facing businesses, it is crucial to optimize your human resources.
Our experiences demonstrate our ability to provide personalized services that meet the specific needs of each client, maximizing efficiency and minimizing costs.
OUR ACTIVITY :
We offer a range of outsourced services covering customer service, digital marketing, information technology and AI annotation services. Our teams intervene according to clear and structured processes, allowing a smooth integration into the organization of our clients.
Our goal is to provide reliable operational support, while allowing companies to maintain control of their activities and priorities.
WHO WE WORK FOR :
Our services are primarily intended for SMEs, organizations and Quebec businesses that wish to optimize their operations, improve their efficiency and better manage their internal resources through service outsourcing.
OUR VALUES
Customer-focused
By listening to our clients and anticipating their needs, we develop sustainable partnerships focused on quality of service and outsourcing adapted to Quebec companies.
Collaboration and respect
We promote a collaboration based on transparent communication and mutual respect, both with our clients and with our bilingual French-English teams.
Rigor and consistency
Our work is based on rigor and consistency in order to offer reliable outsourced services, ensuring service continuity and operational results.
commitment and responsibility
We stand for openness, honesty and respect. Demonstrate initiative and responsibility by taking ownership of problems and solving them.
continuous improvement
We adopt a continuous improvement approach aimed at optimizing processes and strengthening the operational efficiency of our clients over the long term.